BWC is Now The Law of the Land!

While Congress and our so-called leaders debate who caused what or who spied on whom or who can we blame for whatever we don't agree with corporations are continuing to rape American consumer any way they see fit!  And while this goes on the charade that is the Republican Majority in the House of Congress will once again try to repeal the health care bill aimed at helping the average citizen!
A perfect example came today in my cell phone bill from AT&T which included a slight increase, as always!
I decided to have an on-line chat with an AT&T agent about this latest slap at a long time moron, I mean customer.
What appears below is that chat.  Please read it and see if it rings true with your experience dealing with impersonal corporations these days.

Thank you for your patience!

Your AT&T Representative will be with you shortly.

Welcome! You are now chatting with 'I removed the name lest the person be fired for possible honesty' 

BRUCE M RESCH: Hi AT&T Person

AT&T Person: Hi Bruce, I can help you with the charges on your account.

BRUCE M RESCH: My bill has been $197.82 for ages and while it's way too high for the actual service provided at least it was a constant.  Now the bill is over $200 and it looks as though the rise was merely a BWC increase.  Is that true?

AT&T Person: I can have that check for you. Let me review your bill.

BRUCE M RESCH: ok

AT&T Person: Please give me 2-3 minutes to run through your bill.

BRUCE M RESCH: sure

AT&T Person: Thank you for waiting.  Upon reviewing your account, I found out that your monthly bill is always $197.99.

AT&T Person: The reason why your bill went up to $200.70 is because of the additional fee that was being charged to each of your line.

BRUCE M RESCH: An additional fee for what may I ask?

AT&T Person: If you will take a look on your bill, each line has a corresponding surcharges and other fees.

BRUCE M RESCH: yes I see that

AT&T Person: The additional fee that was added on each line was the Administrative fee which costs $0.61.

BRUCE M RESCH: So I was right, It's a BWC

AT&T Person: What is BWC?

BRUCE M RESCH: BWC stands for "Because We Can!" It's a fee charged by all large impersonal anti-human corporations to make even more money for doing nothing and causing those of us who must go along with their greed to suffer. In other words, bullshit!

AT&T Person: I understand you. But the the Administrative fee covers a small portion of certain expenses AT&T incurs, including but not limited to: Charges AT&T or its agents pay to interconnect with other carriers to deliver calls from AT&T customer to their customers Costs and charges associated with cell site rents and maintenance

BRUCE M RESCH: Did you actually type that with a straight face? Forget it - I cannot beat you guys. But when I decide to leave because your inane unfair extra fees are too much you will NEVER get me back no matter what you do.

BRUCE M RESCH: It's truly a crock of shit! The small increase of which you speak in AT&T costs could easily be covered by the unbelievably high rate you charge for nothing! I am speaking of texts etc. which cost you zero! In fact you had to invent a way to keep track of texts just so you could charge for them! But as I said I can not win & I realize it is not you personally who is at fault so I'm done here - Have a nice life.

AT&T Person: I understand where you're coming from. That's the initial reaction of most of our customers when they learned about this fee.

BRUCE M RESCH: I wonder why!

BRUCE M RESCH: Most Americans have not gotten a raise in years but AT&T & others like you continue to raise fees and make more profits and hand over our hard earned money to a bunch of useless shits at the top of the corporation who think only of how to make even more money on the backs of the customer. As I said - This is not personal but THEY are criminals!

AT&T Person: I understand you. We all work hard to earn money and who does like to have their money wasted? No one. I understand how you feel.
BRUCE M RESCH: enjoy the weekend - I'm out of here - Have to think about this situation further. Thanks

Note the line about having to pay increased costs due to connecting with other carriers.  Of course those carriers are using that same bull shit line to collect their own BWCs.

The collusion is on all sides of the equation and the only ones being hurt are the customers!

If anyone cares to add all the bills they pay and track the changes in each of them since we handed control of the country over to the large corporations who now own Congress I believe they will notice the same trend toward new BWCs.

Can we stem the tide of corporate greed?

Can we get Congress on the side of the people who actually vote them into office?

Can we make it through a month without House Republicans attempting to repeal the ACA aka Obamacare?

Sadly I feel the answer is a definitive NO WAY!

But still I rant and still I complain and at least in a small way I am a thorn in the side of corporate hypocrisy.

Never turn your back on these criminals and do not let them get away with what they do without at least complaining.  Who knows, maybe one day the meek really will inherit the Earth.

And by the way, when we do I'm going to hit all the bastards of the former corporate world with so many BWCs they heads'll fall off!

The 49 Staples

Several years ago, 98 to be exact a great thriller was penned and turned into a 1935 movie.  72 years later it became a Broadway play.

All three were called The 39 Steps.

On the screen it was directed by the great Alfred Hitchcock and starred, at the time equally great actor Robert Donat.

On the stage the thriller became a comedic mystery and ran for 4 years. (I saw it and enjoyed.)

All the above has absolutely nothing to do with the following blog post except for the similarity in names.

But both have a touch of the slight of hand necessary in any successful story, joke or movie.

In the business world it has always been important to keep a watchful eye on the bottom line.  After all it is, well the bottom line!

If your company does not make a profit and continue to do so it will eventually fail.

As a business owner you may use the rationale of cutting corners to save your company and thereby saving the jobs of your employees but truthfully there's a bit more selfish than selfless going around in that community these days.

And why not?

After all they started the business to make money and employees are merely tools to help them do just that.

One way companies turn a profit is offering something the public wants and can afford.

Another way to have a healthy bottom line is to make sure costs are kept in line.

And still another is to get the cheapest labor available and pay them less than they deserve while charging them for any benefit still offered and pushing any healthcare costs onto their backs.  And should they complain, well as long as the unemployment numbers are favorable you can always find someone else!

The wave of the future, make that the now in the business world is to stop chipping in on any pension or 401K retirement plan.

They are also dropping any spousal or family coverage from health insurance plans.

Some companies are even watching what their employees eat and quietly demanding they make healthier choices.  They are not doing this out of any concern for the employee but rather to lower costs on insurance as required by their actuarial bean counters and pencil pushers.

And finally we get down to the minutia or mind bending mindless micro managing mania most businesses are getting into so as to maximize perceived profit.

The tools of the trade must be protected and employees must account for everything they use.

I have spoken with and listened to workers who have slowly been struck by this trend and in order to do their jobs some must:

* Bring in their own pens.

* One gentleman told me he steals pens from a bank because his company no longer supplies them and he doesn't have that many at home.

* Sign requisitions for any supplies including pens, post-its and legal writing pads.  This from a legal secretary!! 

* Bring in your own monitor and keyboard because the only one the company would supply is filthy and disgusting and in need of tossing out of a very high window. This from a new salesman in the company.

* Use the back sides of every sheet of used paper that comes out of the printer rather than a new sheet.  Of course this means you better know which side of the sheet is the important one.  You have to stop and date each side and cross out the old items after use.

What these businesses are missing is the proverbial forest in and among those trees they make believe they are trying to save.

Productivity suffers when tools of your trade are inferior or hard to use or your employees have to worry about how many pens they need per month.

So finally would you like to get back to the title of this post and its relevance with the body?

Funny you should ask!

A stapler being used to attach tickets to our product ran out and I was asked to get replacements.

Count how many & win a prize?

I visited our supply lady and her reply was:

“How many?”

“Excuse me?” I said shaking my head.  “Uh, 49!  Just give me some please.” 

She opened the box took out a strip.

I grabbed it.

I believe there are 210 staples per row and I was not going to wait around for her to count!

There is no Hitchcock-like mystery here.

What’s going on is the simple insidious re-education of Americans who ‘don’t have’ by those who do in how to help the wealthy make and keep more money!

Corporate profit above people’s lives, livelihoods, and sanity has become a staple of nearly every industry.

And it’s being done one step at a time.